The 10 Privacy Principles
The following is a summary of the 10 Principles of the Credit Union Code for the Protection of Personal Information:
- Accountability The credit union is responsible for personal information under its control and shall designate a Privacy Officer who is accountable for the credit union's compliance with the principles of the Code.
- Identifying Purposes The purposes for which personal information is collected shall be identified by the credit union at or before the information is collected.
- Consent Where clearly in the interests of the Member, the knowledge and consent of the Member are required for the collection, use, or disclosure of personal information, except in specific circumstances as described within this Code.
- Limiting Collection The collection of personal information shall be limited to that which is necessary for the purposes identified by the credit union. Information shall be collected by fair and lawful means.
Limiting Use, Disclosures, and Retention Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the Member or as required by law. Personal information shall be retained only as long as necessary for the fulfilment of those purposes.
- Accuracy Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
- Safeguards Personal information shall be protected by security safeguards appropriate to the sensitivity of the information. The credit union shall apply the same standard of care as it applies to safeguard its own confidential information of a similar nature.
- Openness The credit union shall make readily available to members specific, understandable information about its policies and procedures relating to the management of personal information.
- Individual Access Upon request, a Member shall be informed of the existence, use, and disclosure of their personal information, and shall be given access to that information. A Member is entitled to challenge the accuracy and completeness of the information and have it amended as appropriate. Note: In certain situations, the credit union may not be able to provide access to all the personal information it holds about a member. Exceptions to the access requirement will be limited and specific.
- Challenging Compliance A Member shall be able to question compliance with the above principles to the credit union Privacy Officer. The credit union shall have policies and procedures in place to respond to the Member’s questions and concerns.
For a printable version of the Privacy Code, click HERE.