Market Code

Our Commitment to You

Biggar & District Credit Union - Problem Resolution

Biggar & District Credit Union and its employees have always been committed to delivering high quality service to members and customers. Our Market Code identifies the standards we adhere to as an organization, the way we conduct ourselves and how we treat you. We work to maintain your trust while continuing to embrace our co-operative values.


  • Our Commitment To Integrity (PDF - 164.57 KB)

    The credit union and its employees have always been committed to delivering a high quality of service to members and customers. The Market Code that follows builds on this commitment. This Market Code identifies the market practice standards and how the credit union subscribes to the standards. This document outlines our commitment to integrity, and to you, our members.
  • What You Need To Know About Protecting Your Privacy (PDF - 198.87 KB)

    Credit unions have a history of respecting the privacy of our members and customers. Your Board of Directors has adopted the Credit Union Code for the Protection of Personal Information. Get all the details in this brochure
  • What You Need To Know About Resolving Problems (PDF - 637.64 KB)

    It is important for us to know when you have a problem
    so that we can try to resolve it and retain your confidence. This brochure will provide you with all the details.
  • What You Need To Know About Low Fee Accounts (PDF - 416.61 KB)

    The credit union recognizes the importance of access to basic financial services at a reasonable cost. A low fee
    account can help you protect and manage your money,
    keep track of expenses, and save for a rainy day. This brochure defines and describes Low Fee Accounts.
  • What You Need To Know About Fair Sales (PDF - 433.91 KB)

    The credit union is committed to dealing fairly in its relationship with you. We will provide relevant and meaningful information pertaining to products and services we offer to enable you to make informed decisions. Learn about our commitment to Fair Sales in this brochure.
 

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