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Contact us
Always ready to assist you any way we can.
Use the Contact Us form
Find an ATM
Use the ATM at the Biggar location or make use of the network of ATM's countrywide.
Need help in an emergency?
Lost or Stolen Card
Call us immediately (24 hours a day, 7 days a week)
Member Card Debit Card:
1-888-277-1043
Collabria Credit Card:
1-855-341-4643
Technical Assistance
If you need technical assistance with any of the products we offer, call the 24 hour help line.
Toll-free: 1-888-273-3488
Email:Technical Support
Suspicious Activity
If you think someone has accessed your account without your authorization, please give us a call to report it.
During business hours:
After business hours:
Top Questions
Biggar Branch
Mon - Thur: 9:30 am to 4:30pm
Friday: 9:30am to 5:00pm
Landis Branch
Mon-Fri: 9:00am to 4:30pm
closed for lunch 12:00 to 1:00
Perdue Branch
Mon-Fri: 9:00am to 4:30pm
closed for lunch 11:30 to 12:30
Your new debit card will be mailed to you. You will receive a temporary PIN separately
. You can use this PIN at the Credit Union ATM or in branch to change to the PIN of your choice.
Your replacement debit card will be mailed to you. You can activate it by using your current PIN at the ATM or any Point of Sale machine.
You can do international transfers through online banking.
For international transfers, log into online banking. In the footer area at the bottom of the page under "Additional Resources" click on AGILITY FOREX:
- Complete the one-time registration to get started.
- Add your recipient
- Book your international transfer.
This feature allows you to make international transfers fast, safely and in the comfort of your home.
Click Here to LEARN MORE about International Transfers
You can also choose to send money to countries outside of Canada by coming into one of our branches and doing a wire transfer. Talk to any of our Member Service Representatives for more information.
Phone 1-888-273-3488 outside normal business hours if you suspect that your Member Card® Debit Card is missing and might be used without your consent.